Terms of Service

Effective Date: November 1, 2025
Last Updated: January 21, 2026

1. AGREEMENT TO TERMS

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and FlareMark LLC ("Company," "we," "us," "our," or "Ignaria"). By accessing and using the Ignaria platform, website, and services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Service.

The Company reserves the right to modify these Terms at any time. Modifications become effective upon posting to the Service. Your continued use of the Service following the posting of modified Terms constitutes your acceptance of such modifications.

2. DEFINITIONS

  • Service: The Ignaria research platform, including the website, applications, APIs, and all related features and functionality.
  • User: Any individual or entity that accesses or uses the Service.
  • Content: All text, data, information, research queries, published articles, and other materials created, uploaded, or stored on the Service.
  • Research Query: A question or search request submitted by a User to access theological and philosophical texts through the Service.
  • Published Article: Research query results that a User has chosen to publish and make publicly available.
  • Corpus: The collection of theological and philosophical texts available for research through the Service.
  • Subscription Tier: The level of service selected by the User, which determines access rights and usage quotas.

3. ELIGIBILITY AND ACCOUNT REGISTRATION

3.1 Age Requirement

You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this requirement.

3.2 Account Registration

To access most features of the Service, you must create an account by:

  • Providing a valid email address
  • Authenticating through our passwordless login system
  • Accepting these Terms and our Privacy Policy

3.3 Account Accuracy

You are responsible for maintaining the accuracy and confidentiality of your account information. You agree to:

  • Provide accurate, current, and complete information during registration
  • Update your account information as necessary to maintain accuracy
  • Maintain the confidentiality of any authentication credentials associated with your account
  • Immediately notify the Company of any unauthorized access or use of your account

3.4 Account Responsibility

You are solely responsible for all activities conducted through your account. The Company is not liable for any unauthorized use of your account or any loss resulting from unauthorized access.

4. SUBSCRIPTION PLANS AND PRICING

4.1 Subscription Tiers

The Service is offered through the following subscription tiers, each with defined usage quotas and features:

Explorer (Free Tier)

  • 1 AI-powered search per day (one answer only, no refinement)
  • Quick Search and Build access (shared daily quota)
  • Basic search settings
  • Permanent storage of all research results
  • Public link sharing
  • Access to the complete Ignaria public library (1,800+ years of Christian thought)

Thinker ($9/month or $90/year)

All Explorer features, plus:

  • 25 AI-powered searches per day
  • Research Builder: Refine each answer through conversation with unlimited turns
  • Conversation Graph: Visual exploration of how thinkers connect across centuries
  • Advanced search settings including:
    • Regional filtering to focus searches by geographical area
    • Timeline controls to set custom date ranges
    • Adjustable search depth (Quick, Balanced, Detailed, Comprehensive)
  • Enhanced result quality with increased default source retrieval
  • Export functionality (Markdown and PDF formats)
  • Public and private link sharing

Compiler ($29/month or $290/year)

All Thinker features, plus:

  • 250 AI-powered searches per day
  • Priority email support with 24-48 hour response time
  • Early access to beta features and new functionality
  • Priority consideration for feature requests and product roadmap input

Enterprise (Custom Pricing)

All Compiler features, plus:

  • Custom library indexing
  • Dedicated infrastructure
  • Private embeddings
  • Custom integrations
  • Service Level Agreement (SLA) with custom support terms
  • Flexible contract terms

4.2 Pricing and Billing

  • Prices are listed in US Dollars and exclude applicable taxes
  • Billing occurs monthly or annually based on your selected billing period
  • Annual subscriptions may include discount pricing compared to monthly subscriptions
  • The Company reserves the right to modify pricing with at least 30 days' written notice
  • Price changes apply to renewal subscriptions, not active subscriptions

4.3 Payment Processing

  • All payments are processed through Stripe, a third-party payment processor
  • By providing payment information, you authorize the Company to charge your payment method for the subscription fee
  • You are responsible for maintaining accurate payment information
  • The Company does not store full credit card information; payment details are securely handled by Stripe
  • Refunds are subject to our Refund Policy (Section 4.6)

4.4 Automatic Renewal

All subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You are responsible for timely cancellation if you do not wish to renew. You can manage your subscription and cancel anytime through your account settings or by contacting support.

4.5 Quota Resets

Usage quotas (daily searches, etc.) reset daily at 00:00 UTC. Unused quota does not carry over to subsequent days. Quotas are calculated per calendar day and are non-transferable.

Note on Research History: All research results are automatically saved to your account indefinitely and are not affected by daily quota resets. Your research history represents all searches you've conducted and is permanently retained until you delete your account.

4.6 Refund Policy

  • Trial Period: Users on the Explorer tier may access the Service for a trial period. If you cancel during the trial, no charges will be applied.
  • Paid Subscriptions: Refunds for paid subscriptions are available only if requested within 14 days of the charge date and the refund is for the initial subscription period. Refunds will be processed to the original payment method.
  • No Refunds for Services Rendered: Once you have used the Service beyond the initial trial period, refunds are not available for services already rendered.
  • Billing Errors: If you believe there is a billing error, contact the Company within 30 days of the charge.

4.7 Taxes

You are responsible for paying any and all sales, use, value-added, and other taxes applicable to your use of the Service. The Company will collect and remit taxes as required by law in applicable jurisdictions.

4.8 Support Services

Support Response Times

Support availability varies by subscription tier:

  • Explorer: Community support only (via public forums and Discord). No direct email support.
  • Thinker: Email support with 5-7 business day response time for non-critical inquiries.
  • Compiler: Priority email support with 24-48 hour response time for all inquiries.
  • Enterprise: Custom support SLA as defined in Enterprise Agreement.

Response times are measured from initial contact during business hours (Monday-Friday, 9 AM - 5 PM Pacific Time, excluding U.S. federal holidays). Response time commitments apply to initial responses, not issue resolution. Critical system outages affecting all users will be addressed with priority regardless of tier.

4.9 Fair Use Policy

Search Depth and Resource Usage

Paid users (Thinker and above) have access to adjustable search depth settings that control the number of sources retrieved and processed for each query. While users are encouraged to select the search depth appropriate for their research needs, Ignaria reserves the right to:

  • Monitor usage patterns to ensure platform stability and fair resource allocation
  • Temporarily limit access to maximum search depth settings for users whose usage patterns significantly impact platform performance
  • Contact users whose usage appears inconsistent with typical research workflows

Normal research use, including regular use of comprehensive search depth settings, is encouraged and will not trigger usage reviews. This policy exists solely to prevent abuse and ensure platform availability for all users.

Daily Search Limits

Daily search limits reset at midnight UTC. Unused searches do not roll over to subsequent days. Search limits are enforced per user account, not per device or session.

4.10 Beta Features

Certain subscription tiers (Compiler and above) include early access to beta features. Beta features are provided "AS IS" without warranty and may:

  • Contain bugs or errors
  • Have limited or incomplete functionality
  • Be modified or discontinued without notice
  • Not be suitable for production research workflows

Users who access beta features agree to provide feedback and acknowledge that beta features are experimental and may not perform as expected.

4.11 Export and Data Portability

Paid users (Thinker and above) may export their research results in Markdown and PDF formats. Export functionality is provided as a convenience and does not imply any transfer of ownership of underlying source materials. Users may export only their own research results and analysis, not the complete corpus of source texts indexed by Ignaria.

4.12 Modifications to Services

Feature Changes

Ignaria reserves the right to:

  • Add new features to existing tiers at no additional cost
  • Modify, limit, or discontinue features with 30 days advance notice to affected subscribers
  • Introduce new features in beta with limited availability
  • Graduate beta features to general availability across tiers

Active subscribers will be notified via email of any material changes to features included in their subscription tier. Changes that reduce functionality may entitle subscribers to cancel their subscription and receive a pro-rated refund for the remainder of their billing period.

Tier Restructuring

Ignaria may restructure subscription tiers, pricing, or feature allocation. Existing subscribers will maintain their current tier benefits and pricing for the duration of their active subscription period. Changes will apply at renewal unless otherwise communicated.

5. USER CONDUCT AND PROHIBITED ACTIVITIES

5.1 General Conduct

You agree to use the Service only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the Service.

5.2 Prohibited Activities

You agree NOT to:

a) Violate Laws: Use the Service in violation of any applicable laws, regulations, or legal processes;

b) Intellectual Property Infringement: Upload, post, or transmit Content that infringes on any patent, trademark, copyright, trade secret, or other intellectual property rights;

c) Harmful Content: Submit Content that is defamatory, obscene, abusive, threatening, or otherwise objectionable;

d) Harassment and Abuse: Engage in harassment, bullying, or any form of abusive behavior toward other Users or Company staff;

e) Unauthorized Access: Attempt to gain unauthorized access to the Service, accounts, systems, or networks through hacking, password mining, or other means;

f) Interference: Disrupt, interfere with, or inhibit the normal operation of the Service;

g) Malicious Code: Transmit viruses, worms, malware, or any other malicious code;

h) Scraping and Automation: Use automated tools, bots, scrapers, or spiders to access the Corpus without explicit authorization. This includes:

  • Systematic downloading of text content from the Corpus
  • Bulk data extraction for commercial purposes
  • Creating competing services using Corpus data
  • Reverse engineering the Service

i) API Abuse: If using the API, avoid excessive requests, distributed queries, or other forms of abuse;

j) Resale and Redistribution: Resell, redistribute, or sublicense access to the Service or Content without authorization;

k) Impersonation: Impersonate any person or entity or misrepresent your identity or affiliation;

l) Spam: Send spam, mass emails, or unsolicited communications through the Service;

m) Circumvention: Attempt to circumvent usage quotas, billing restrictions, or other access controls;

n) Commercial Corpus Extraction: Extract, copy, or use the Corpus for commercial purposes without a written agreement with the Company.

5.3 Content Ownership

While Users own the research queries and published articles they create, the Corpus remains the intellectual property of its respective rights holders and the Company. Users are granted a limited, non-exclusive license to access and use the Corpus only through the Service and solely for personal, non-commercial research purposes, including academic, educational, and scholarly purposes (unless a higher tier subscription provides additional permissions).

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Company IP

The Service, including all software, code, design, layout, graphics, and Content provided by the Company (excluding User Content and the Corpus) is the exclusive property of FlareMark LLC and is protected by copyright, trademark, and other intellectual property laws. Users are granted a limited, revocable, non-exclusive license to use the Service solely for the purposes expressly permitted by these Terms.

6.2 User Content

You retain all ownership rights to any Content you create, including research queries and published articles. However, by submitting Content to the Service, you grant the Company a worldwide, royalty-free, perpetual license to:

  • Store and display your published articles on the Service and related platforms
  • Use your Content in aggregated, anonymized form to improve the Service and our algorithms
  • Share your published articles with other Users (if you have made them public)

Unpublished Content (private research queries in your research history) is stored only for your personal use and is not shared without your explicit consent, except as required by law. All research results are automatically saved to your research history and are considered unpublished unless you explicitly publish them as articles.

6.3 Corpus Rights

The Corpus consists of theological and philosophical texts. Depending on their origin, these texts may be in the public domain or may be protected by copyright. The Company respects all intellectual property rights of Corpus contributors and original authors. Your use of the Corpus is subject to applicable laws and the licenses of the original content owners.

6.4 Attribution

When you publish articles from your research, the Service automatically includes citations and attributions to Corpus sources. You agree to maintain these attributions in any distribution or republication of your articles.

7. CONTENT AND RESEARCH DISCLAIMERS

7.1 Nature of Service

The Service is a research platform that uses artificial intelligence and semantic search to provide access to theological and philosophical texts. The Service is intended to:

  • Facilitate research and learning
  • Provide faithful access to source materials
  • Support contemplative engagement with tradition

7.2 AI-Synthesized Content

Responses and answers synthesized by the Service may include:

  • AI-synthesized summaries drawn from primary sources
  • Reformulations of source material
  • Contextual analysis from selected LLM providers

7.2 AI Content

Responses and answers produced by the Service may include:

  • AI-synthesized summaries or analysis
  • Reformulations of source material
  • Contextual analysis from selected LLM providers

The Company guarantees the fidelity of citations to their source texts. You are responsible for evaluating the accuracy and relevance of AI-synthesized analysis, interpretation, and contextual framing built around those sources.

7.3 Corpus Accuracy and Completeness

  • The Corpus may not be complete or include all theological and philosophical texts
  • Texts are provided "as-is" and may contain errors, translation issues, or contextual limitations
  • The Company does not guarantee the accuracy of the Corpus or that specific texts are available
  • Users should verify citations and consult original sources when making important decisions

7.4 No Professional Advice

The Service is provided for research and educational purposes only. Content from the Service should not be construed as:

  • Theological, philosophical, legal, medical, or professional advice
  • A substitute for consultation with qualified experts in relevant fields
  • A complete or authoritative statement on theological or philosophical matters

7.5 Use at Your Own Risk

Your use of the Service and reliance on Content obtained through the Service is entirely at your own risk. To the fullest extent permitted by law, the Company disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. LIMITATION OF LIABILITY

8.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. THE COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT
  • WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
  • WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE SERVICE WILL MEET YOUR NEEDS
  • WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR QUALITY OF CONTENT

8.2 Limitation of Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • DAMAGES FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
  • DAMAGES ARISING FROM YOUR INABILITY TO USE THE SERVICE OR FROM ERRORS OR OMISSIONS IN CONTENT
  • DAMAGES FROM THIRD-PARTY CONDUCT, INCLUDING OTHER USERS OR THIRD-PARTY SERVICES

This applies even if the Company has been advised of the possibility of such damages.

8.3 Cap on Liability

The Company's total liability to you arising from or relating to these Terms or the Service shall not exceed the total amount you have paid to the Company in the 12 months preceding the claim, or $100, whichever is greater.

8.4 Essential Basis

These limitations are an essential basis of the bargain between you and the Company. If any limitation is found unenforceable, the remaining limitations shall remain in effect.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and successors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or relating to:

  • Your use of the Service
  • Your violation of these Terms
  • Your infringement of any intellectual property or other rights
  • Your Content or User-submitted information
  • Your violation of any applicable laws or regulations

This indemnification obligation does not apply to the extent any claim arises from the Company's gross negligence or willful misconduct.

10. THIRD-PARTY SERVICES AND INTEGRATIONS

10.1 Third-Party Services

The Service integrates with third-party services, including but not limited to:

  • Stripe: Payment processing
  • Supabase: Authentication and database services
  • Qdrant: Vector database and semantic search
  • LLM Providers: AI/large language model services (including Grok and OpenAI)
  • OpenAI: Embedding services

10.2 User Data Shared with Third Parties

By using the Service, you consent to the Company sharing the following data with third-party service providers:

  • Email address: Shared with Stripe for billing and subscription management
  • User ID: Shared with LLM providers (Grok, OpenAI) for processing research queries
  • Query text: Sent to LLM providers and embedding services for analysis and vectorization
  • Payment information: Processed by Stripe (the Company does not store full payment details)
  • Account and profile data: Stored with Supabase for authentication and account management

10.3 Third-Party Terms

Your use of these third-party services is governed by their respective terms of service and privacy policies:

The Company is not responsible for the practices of third-party service providers.

10.4 LLM Provider Selection

The Company may change the LLM provider or providers used to synthesize responses from primary sources. The Company will endeavor to notify Users of significant changes, but the specific LLM provider used may vary based on availability and performance.

11. PRIVACY AND DATA PROTECTION

The Company's collection, use, and protection of your personal data is governed by our Privacy Policy. By using the Service, you consent to our data practices as described in the Privacy Policy. Please review the Privacy Policy carefully, as it contains important information about:

  • What data we collect
  • How we use and share your data
  • Your data rights and privacy controls
  • How we protect your information

12. TERM AND TERMINATION

12.1 Term

These Terms remain in effect for as long as you use the Service, unless earlier terminated as described below.

12.2 Termination by You

You may terminate your account and cease using the Service at any time by:

  1. Logging into your account and deleting your account, or
  2. Contacting the Company at support@ignaria.com with a termination request

Upon termination, your account will be deactivated, and you will lose access to the Service.

12.3 Termination by Company

The Company may terminate or suspend your account and your access to the Service at any time, with or without cause, and with or without notice, including if you:

  • Violate these Terms or any applicable laws
  • Engage in abusive, threatening, or harassing conduct
  • Engage in fraudulent or deceptive practices
  • Fail to pay subscription fees
  • Engage in prohibited activities (Section 5.2)

12.4 Effect of Termination

Upon termination:

  • Your right to use the Service immediately ceases
  • Your account and all associated data may be deleted
  • Unpublished research queries and private data will be deleted (unless required to be retained by law)
  • Published articles may remain publicly available (unless you request deletion)
  • You remain liable for any obligations accrued before termination

12.5 Data Retention Upon Termination

The Company will delete your account data within 30 days of termination, except:

  • Published articles (which remain accessible unless you request deletion)
  • Data required to be retained by law or for legitimate business purposes
  • Anonymized or aggregated data used for analytics and service improvement

13. DISPUTE RESOLUTION AND GOVERNING LAW

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

13.2 Jurisdiction and Venue

You agree to submit to the exclusive jurisdiction of the state and federal courts located in Manatee County, Florida, for the resolution of any disputes. You irrevocably waive any objection based on improper venue or forum non conveniens.

13.3 Informal Resolution

Before initiating formal legal proceedings, you agree to attempt to resolve any dispute through good-faith negotiation. Please contact the Company at legal@ignaria.com with details of your dispute.

13.4 Limitation on Legal Action

You agree that any legal action or proceeding must be brought within one year after the claim arises, or such claim is forever barred.

13.5 Waiver of Jury Trial

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL IN ANY LEGAL ACTION OR PROCEEDING.

14. GENERAL PROVISIONS

14.1 Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and the Company regarding the Service and supersede all prior and contemporaneous agreements, whether written or oral.

14.2 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be reformed to the minimum extent necessary to make it valid and enforceable, or if not possible, severed. The remaining provisions shall remain in full force and effect.

14.3 Waiver

The failure of the Company to enforce any provision of these Terms does not constitute a waiver of that provision or the right to enforce it at a later time.

14.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without the Company's prior written consent. The Company may assign its rights and obligations under these Terms at any time without notice or consent.

14.5 No Partnership

Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and the Company.

14.6 Notices

Any notices required under these Terms shall be in writing and delivered by:

  • Email to support@ignaria.com
  • Mail to: FlareMark LLC, 7210 Manatee Ave PMB 1153, Bradenton, FL 34209

Notices by email are effective upon transmission; notices by mail are effective upon receipt.

14.7 Contact Information

For questions about these Terms, please contact:

FlareMark LLC

15. SPECIAL PROVISIONS FOR SPECIFIC JURISDICTIONS

15.1 California Residents

If you are a California resident:

  • The Service is provided by FlareMark LLC, 7210 Manatee Ave PMB 1153, Bradenton, FL 34209
  • Any dispute shall be subject to the laws of Florida (as per Section 13.1)
  • You have the right to contact the California Consumer Protection Agency with complaints

15.2 European Union Residents

If you are a resident of the European Union:

  • Your data is processed in accordance with the GDPR as detailed in our Privacy Policy
  • You have rights to access, correct, and delete your data (see Privacy Policy, Section 7)
  • Data processing is based on your consent or legitimate business interests
  • You may withdraw consent at any time by deleting your account

15.3 Virginia Residents

Virginia residents have rights under the Virginia Consumer Data Protection Act (VCDPA), including the right to access, correct, and delete personal information, as described in our Privacy Policy.

16. CHANGES TO TERMS

The Company reserves the right to update or change these Terms at any time. If modifications are made, we will notify you by:

  • Email to your registered email address
  • Posting the updated Terms on the Service with a new "Effective Date"
  • Displaying a notice on the Service

Your continued use of the Service following notification of changes constitutes your acceptance of the modified Terms. If you do not agree to the modifications, you must cease using the Service and delete your account.


By accessing and using Ignaria, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Last Updated: January 1, 2026